ACCOUNT / DATA

Data deletion

You can ask Materializa to delete your GearSuite account and the cloud projects associated with it.
Last updated: 1 September 2026

Request account deletion

Send an email to geral@materializa.pt from the address associated with your GearSuite account. Use the subject “GearSuite account deletion” and state that you want the account and its cloud projects deleted.

If you used Google or Facebook to sign in, include the email address shown in your GearSuite account. Do not send your password, social-login token or any authentication code.

What happens next

  • We may ask you to confirm control of the registered email address before processing the request.
  • The GearSuite account, associated profile and cloud projects will be removed from active systems.
  • Data may remain temporarily in restricted backups or security records where required for recovery, fraud prevention or legal compliance.
  • Projects stored only in your browser are controlled by that browser and can be removed by clearing GearSuite site data.

Disconnect a social provider

You can also remove GearSuite from the connected-app settings of your Google or Facebook account. Disconnecting the provider stops future social sign-in but does not by itself delete an existing GearSuite account or cloud projects; use the deletion request above for that.